In connection with the provision of the Holaa Services, Holaa may gather and process information from you, including the following types of information:
Our reasons for collecting information relating to you or your Device are to enable Holaa (or sometimes other data processors selected by Holaa) to provide the Holaa Services through the Holaa application or other applications provided by Holaa to you in an effective and satisfactory way, as follows:
Holaa stores the personal information in different data files kept on servers based in the Netherlands. Holaa will take all reasonable measures to ensure security of the data, including where such servers may be operated by third party data processors under Holaa’s responsibility.
If we provide a method for you to invite friends to join Holaa, then their contact information will be used for the purposes of automatically generating a message to these potential Holaa users. Holaa Services also have a function that can check the names and phone numbers in your address book against the list of Holaa users and informs you of existing contacts that are already registered for Holaa Services and with whom you may want to connect. If you are already in the address book of other Holaa Services users they be informed that you are a Holaa user you so that they can decide whether to connect with you.
If we process data regarding the location of your Device then (i) in case of services such as allowing location requests from your Holaa contacts, you will be able to switch this functionality on or off at any time within the Holaa Services, and (ii) where this is used in order to provide advertising appropriate to your locality then we may provide this to our third party advertising partners but never in a form that you will be able to be identified from this data; and your acceptance of this privacy statement constitutes consent for this processing.
Holaa does not sell, rent, trade or otherwise transfer any personal information you provide to Holaa to any third party without your express permission (unless it is obliged to do so under applicable laws or by order of the competent authorities) except as set out in this Statement.
Holaa needs to provide certain information to third parties who assist Holaa in providing elements of the Holaa Services. So, for example, Holaa may need to provide your mobile number to an SMS provider in order to contact you or verify your phone number. Under their contracts with Holaa they are required to store and process your information in accordance with similar standards of protection of your data as applied by Holaa.
If any authority lawfully requests Holaa or one of Holaa’s partners to retain and provide personal information, communications content and/or communications or technical data, or permit monitoring or interception, Holaa and/or its partner may comply with that request without being obliged to inform you.
Holaa operates internationally and may transfer the data for processing in different countries, including by Holaa group companies, outside of your home country.
In order to use most of the Holaa Services, you will need to install the relevant software on your Device. This software enables you to make and receive communications using your mobile network or the internet and sends the necessary communications data, and other data that you define (e.g., profile or status updates, community log-in data) between your Device and the network.
In addition, for web-based Holaa Services, “cookies” may be used. Cookies are pieces of information stored on your Device in order to enable web-based applications to recognize who you are or your preferences (e.g., what language version of the Website you usually use) and provide Holaa with information about the use of its Websites).
Most internet browsers allow you to prevent your Device from accepting or using cookies or require your permission each time a cookie is received. Please note that some personalized Holaa Services may not be available if you choose to disable cookies.
Holaa Websites and Holaa Services may contain links that will let you access Third Party Services such as another website, platform or application. Third Party Services are outside Holaa’s control and not covered by this Privacy Statement. Holaa accepts no responsibility or liability for Third Party Services. You should take care before providing any personal information to anyone and in these cases especially to review the applicable privacy statements or policies.
Remember that use of Third Party Services may in addition be subject to your signing up for an account with and accepting the terms and conditions of the relevant third party, including provisions relating to processing of personal data, which may differ from Holaa’s policies and for which Holaa is not responsible. You can view, manage and block the third party services that use your Holaa ID by logging into your Holaa profile at any time.
Holaa takes appropriate organizational and technical measures to protect the personal information and communications data provided to them or collected by them. For example, your personal and communications data can only be accessed by authorized Holaa staff that need to have access to this data in order for their work.
Holaa takes technical measures to protect the confidentiality of the content of communications sent over the Holaa Services, subject to all applicable obligations and exceptions under applicable law.
Holaa may contact you to notify you of issues and faults with the Holaa Services, and if you are considered to have breached any of the terms of your Agreement with Holaa or if another person makes a complaint about your use of the Holaa Services (e.g., a claim that you have infringed their rights in some way).
Holaa may also use email, SMS or the Holaa Services to keep you up to date with news about the Holaa Services that you use and/or other Holaa Services unless you have opted out of receiving this information. If you do not want to be kept informed in this way, please contact Holaa at email@example.com.
Holaa may occasionally ask you to provide information on your experiences with the Holaa Services. Any such feedback will always be voluntary and will be used only for the purposes of measuring and improving the quality of the Holaa Services and Website and not stored as personal information or combined with any of your other personal information.
Holaa reserves the right to modify this Privacy Statement at any time by notifying you by any reasonable means or by publishing the modified Privacy Statement at http://www.holaa.me/privacy. The modified Privacy Statement will become effective thirty days from such publication or notification, unless you expressly accept the modified Privacy Statement earlier. Such express acceptance by you, or your continued use of any Holaa Service after expiry of the notice period of thirty days, shall constitute your consent to the modified Privacy Statement.
You have the right to access correct, complete or remove your personal information. To do so, please contact Holaa at firstname.lastname@example.org. After verifying your identity and provided your request is legal, within a reasonable period of time Holaa will fulfil your request.
You may also ask Holaa to stop processing your personal information. If you have shared information and changed your mind, then you can delist your number or your entire contact information so that it will not be searchable. However, please note that this may prevent you from using some or all of the Holaa Services.
Also if you are not a Holaa user and find that another person has provided us with your details then you always have the right to access, rectify or ask us to stop processing your data by contacting Holaa at email@example.com.
Holaa will retain your information for as long as is necessary to carry out any of the purposes set out in this Privacy Statement and comply with applicable legislation, and any applicable orders of regulatory bodies or courts.